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GENERAL

New Version of the Get It Done Mobile App

The City of San Diego is pleased to introduce a new version of the Get It Done mobile app – designed to make it easier than ever for residents to report non-emergency issues and stay connected with City services. This updated version features an improved user interface that simplifies how you submit and track requests. A new single-screen report page allows you to quickly enter all necessary information in one place, helping you complete reports faster and more efficiently. The map view has also been enhanced with pin clustering, creating a cleaner and more user-friendly experience when viewing reports across the City. In addition, new filtering options make it easier to find and track the issues that matter most to you. The app is now natively built on both iOS and Android platforms, improving performance and reliability. It also supports dark mode and includes enhanced accessibility features, including improved compatibility with screen readers to better serve all. The new version of the Get It Done mobile app will be rolling out to the Apple App Store and Google Play between June and July 2026. Once you update, your existing reports and account information will automatically transfer over to the new version. Get It Done is the City’s official platform for reporting non-emergency issues like potholes, graffiti, and more, to keep San Diego neighborhoods safe, clean, and connected.
GENERAL

A message from Mayor Todd Gloria

The Get It Done mobile app is a great way to report non-emergency issues to the City of San Diego. By doing so, you’re helping us keep our communities clean and safe, and ensuring a better San Diego for all of us. To create a new report, just click on the yellow “New Report” button or open the menu in the top left corner of the home screen. Thank you for supporting our communities and moving San Diego forward.

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